This article will help you to change price in a booking from a website. You can decrease or increase a booking price.
You can modify a booking till the check-out date. If you work with TL WebPMS, find the instructions → How to change price for a booking in TL WebPMS, How to apply a discount to a booking.
To change price in a booking from a website:
1. Open the “Reports” tab → “Bookings”.
2. Find the necessary booking. At the right-hand side of the screen click on the “Modify the booking” button.
3. In the “Calculated amount” section click on the amount in the “Stay”line:
4. In the newly opened window “Booking cost change” set a discount in a preferred way:
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If you want to edit the price for a date of stay, click on the price in the “Rate” column, enter a new price and set the period, you apply the new price to. Click “Apply”.
Please note, that as prices have been changed manually, special pricing will be set for the edited dates. Guests will not be able to change the booking. In the “Stay” line of the “Calculated amount” section you will see notification:
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If you want to set a discount, click the “No” word in the “Discount amount” column. A new window “Discount on the stay” will be opened.
In the “Discount description” line you can choose a discount that has been already created in the “Room Management” tab → “Discounts”. To create a discount find the instruction → How to create a discount for TL Booking Engine.
If the discount hasn’t been created yet or you prefer to set the size of the discount manually, select “Other”.
Set the discount percentage and its validity dates and click “Apply”.
In the “Booking cost change” window you will see a new discount price. You have possibility to remove the discount:
5. Click “Apply”.
6. Click “Save” at the top of the screen.
To send updated booking confirmation to a guest, click “Send”.
A guest will receive updated booking confirmation via email. If the payment method of the booking is either bank transfer for individuals or non-cash transaction for legal entities, make sure to send an updated invoice to the guest.
You can make as many modifications as you need. If a guest asks you to change the price or remove the discount, you will be able to do this.
Please note:
1. When special pricing is set, prices are getting fixed. Later, if you change dates of the booking, the price for the last day of stay will be copied to the new dates.
2. Special pricing can’t be cancelled.
3. If a booking was made with a discount, this discount will be applied to a new price.
4. If a booking was made with a discount and you change dates of stay, the discount will be applied to the new dates.
To change dates of stay, find the instruction via the link → How to change dates of stay for a direct booking.
To change a rate plan, find the instruction → How to change a rate plan in a booking from a website.