If there is a separate Booking Engine for booking services without accommodation on your website, make settings in a separate Extranet.
1. Go to the “Hotel management” menu section > the “Main settings” page.
In the “Check-in and check-out” section, select the hours when you start and finish providing extra services in the “Check-in” and “Check-out” fields.
Enter the fields in the “Address” section.
In the “Phone” section, enter the phone number that guests can call to book extra services. In the “Email” section, fill in the “Email for guests” and “Email for notifications” fields.
Click on the “Save” button at the top of the page.
2. Go to the “Room management” menu section > the “Room types” page. There, create extra services.
Click on the “Add room type” button.
In the “Main settings” section, fill in the “Rooms” and “Room codes” fields.
In the “Occupancy” section, select the “Bed in room” option in the “Accommodation offer” field.
In the “Room description” field, give more details on the service.
In the “Room photos” section, upload photos of the extra service.
Click on the “Save” button at the top of the page.
Follow the same steps to create the rest of the extra services.
If a service is provided at a specific time, create a service for each time range: for example, “SPA services from 10 to 12” and “SPA services from 12 to 14”, etc. |
3. Then, go to the “Room management” menu section > the “Availability” page. Select the “Main availability” option. In the “Availability” tab, fill out the fields with the maximum number of services you can provide within 24 hours.
4. Create rate plans for services. We recommend creating a separate rate plan for each service — this way, it will be easier for users to find what they look for. To create a rate plan, go to the “Room management” menu section > the “Rate plans” page. There, click on the “Create base rate plan” button. Learn how to create a rate plan.
5. Set prices for rate plans for it to work. Learn how to set prices for rate plans.