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How does the “At check-in” payment method work

Last update: 30.07.2024

The “At check-in” payment method is the most popular among hotel guests. Many abandon bookings when they have to enter bank card details.

In case guests select the “At check-in” payment method, they do not have to make a prepayment. Instead, the guests make the full payment when they arrive at the hotel. In the Booking Engine, the payment method looks like this.


Enabling the “At check-in” payment method has the potential to increase the number of bookings. To tie it to a rate plan, read how to enable the “At check-in” payment method for a specific language version.

In case guests select the “At check-in” payment method, their booking confirmation will not have cancellation terms. It happens because prepayments cannot be used as a penalty fee if no prepayments are made.


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