“Guest profiles” is a section of TravelLine WebPMS that contains all the information on guests that stayed at your property.

To find the guest you are looking for, write in guest details in the search box and click on “Search”.

The “Guest profiles” section has several filters set by default. Select them to quickly see a specific list of guests.

Birthdays

By selecting this option, you make a list of guests whose birthdays coincide with their stay at your hotel. The list contains the guests that stay or arrive within the next 7 days. To make it to the list, the birthday has to be indicated in the guest profile.

VIP guests

If you select this option, the list of guests with VIP status that arrive at your hotel or stay there in the next 7 days.

Regular guests

The filter displays guests with the “Regular guest” status that arrive at your hotel or stay there in the next 7 days.

New for today

The list will contain the guest profiles that were created today.

Similar profiles

The list will have all the guest profiles that have duplicates. You can merge them. To do this, to the right of the profile click on the “Action” button and select “Merge profiles”.

Use the switch box to select profiles you want to merge. Check the guest details and then click on “Done”.

Search

By clicking on “Search”, you can set several filters at once by selecting status, duplicates, and dates.