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The “User activity log” report

Last update: 17.03.2025

The “User activity log” report displays what actions were completed by each TravelLine WebPMS user.

To generate the report, select the time period first.

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You can set the following filters:

  1. The “Username” filter lets you select a specific user and see his/her actions.

  2. The “Changed parameter” filter lets you choose a particular action that you want to see. By ticking and unticking options for the filter, you can generate the report you need. There are the following options in the list:

  • Date and time of check-in/check-out

  • Actual check-in and check-out time

  • Modifying a rate plan and the cost of stay, giving discounts for stays and extra services

  • Modifying a room type and changing a room number

  • Modifying a payment method, adding a comment, purpose of visit, point of sale, and added a note

  • Adding, modifying, and deleting extra services

  • Adding, deleting, and modifying guest profiles (guest’s name, contact details, number of adults and kids in a booking)

  • Payment and refund details

  • Booking cancellations, checking guests in and out

  • Modifying guest’s bank card details


To see the changes that have been made to one particular booking, enter its number in the search field.

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The report has several columns:

  • Date and time when the action was completed

  • User

  • Changed content — the number of reservation

  • Changed parameter — the completed action

  • Previous value — what was there before the action was completed

  • New value

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Click on the “Export to XLS” button to download the report on your desktop.


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