What does it offer
It displays the number of guests that are supposed to have meals at your property on the selected day or during a selected period of time.
It helps you to plan supplies for meal provision.
It gives you information on guests going to your hotel restaurant.
Peculiarities
Only “Meals” types of services get to the report.
Meal services that get to the report can be included in rate plans or paid for separately.
How to manage the report
Select a date or a period of time to generate the report.
There will appear a report with the following content:
Room — the number of room that is assigned to the guest.
Room type — a name of the room category.
Adults / Children — a number of adults/children that have meals.
Check-in date — date and time of the guest’s check-in at the hotel.
Check-out date — date and time of the guest’s check-out at the hotel.
Meal plan — a kind of meal offered.
Quantity — a number of meals provided.
Guests — the first and last name of the guest or all the guests.
To download the report as an Excel file, click on the “Export to XLSX” button.
How meals are scheduled in the system
Breakfasts are served on the day of departure. Lunches and dinners are served on the day of arrival.
Full board, half board, and all-inclusive meal plans can contain breakfasts, lunches, and dinners. To make it easier to manage the report, these meal plans are divided into separate meals and scheduled the according to days of the stay.
In case the check-in is before 16:00:
Meal plan | Arrival day | Departure day |
Full board and all-inclusive | Lunch and dinner | Breakfast |
Half board and half board (breakfast and dinner) | Dinner | Breakfast |
Half board (breakfast and lunch) | — | Breakfast and lunch |
In case the check-in is after 16:00, and the check-out time is after 12:00:
Meal plan | Arrival day | Departure day |
Full board and all-inclusive | Dinner | Breakfast and lunch |
Half board and half board (breakfast and dinner) | Dinner | Breakfast |
Half board (breakfast and lunch) | — | Breakfast and lunch |
In case the check-in is before 16:00, and the check-out time is before 12:00, then, guests do not have lunch at the hotel.
Meal plan | Arrival day | Departure day |
Full board, all-inclusive, half board, and half board (breakfast and dinner) | Dinner | Breakfast |
Half board (breakfast and lunch) | — | Breakfast |
How to change the default time
The default time that is used to schedule meals on the days of arrival and departure is 16:00 and 12:00. This time can be changed according to how meals are served at your property. To do this, go to “Property management” > “Settings”.
Scroll to the “Meal report settings” section. Then, select the time that suits you.
