If a guest does not cover the whole service fee, confirm a partial payment. For example, a guest booked a city tour that costs 50 euros and made a prepayment of 25 euros.
To confirm a partial payment, take the following steps:
1. Go to the “Property management” > “Front desk”. Select the booking you need.
2. In the window opened, click on the “Edit” button at the bottom of the page.
3. Go to the “Invoices and payments” tab. Click on the plus icon next to the invoice number. Next to the extra service you need, click on the “Action” button on the right. Then, select the “Confirm payment” option.
4. Click on the underlined “Payment details” line.
5. In the switch, select the “Manual mode”. In this mode, you can enter the amount paid by hand.
6. Make sure the rest of the services are “turned off”. To confirm partial payment for one specific service, leave it enabled.
7. In the “Payment” column, enter the amount paid. In our case, it is 25 euros. At the top of the window, select the date and time of the payment and a payment method. Then, click on the “Apply” button.
By default, this feature is disabled. To be able to enter the amount paid by hand for every extra, write us at support@travelline.pro |