Sometimes guests make a cash prepayment and pay the rest by bank card. In this case, you need to confirm two separate payments of different payment methods under the same invoice.
To confirm payment, take the following steps:
1. Go to the “Property management” > “Front desk”.
2. Select the booking you need. Click on the “Edit” button at the bottom of the page to open the booking details page.
3. Open the “Invoices and payments” tab. Click on the “Action” button on the right and select the “Confirm payment” option.
4. In the window opened, make the following settings:
Select the payment method
Enter the amount paid
Select the payer
Indicate the date of payment and click on the “Apply” button
5. In the “Invoices and payments” tab, the invoice will get the “Partial payment received” status. In the “To be paid” column, you will see the amount left.
6. To confirm the second payment, click on the “Action” button on the right and select the “Confirm payment” option. In the window opened, select the payment method you need, and check the amount to be paid. Click on the “Apply” button.
The invoice status will change to “Paid”.
To see all the transactions under the invoice, click on the “Action” button on the right and select the “Transactions with payments and receipts” option.
In the window opened, you will see the history and all the payments under the invoice.
