If you confirmed a payment by mistake, you can cancel it. To cancel a payment in TravelLine WebPMS, do the following:
1. Go to “Property management” > “Front desk”.
2. Select the booking you need in the tape chart. Click on the “Edit” button in the window opened.
4. There, open the “Invoices and payments” tab. On the right, click on the button in the “Action” button. Out of the options, select “Transactions with payments and receipts”.
5. In the window opened, click on the button in the “Action” column. Out of the options, select “Cancel payment”.
6. Click on the “Save” button at the top of the page.