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How to issue an invoice

Last update: 27.10.2023

In the TravelLine WebPMS, invoices are generated automatically. To view an invoice, click on the booking. On the page opened, click on the “Documents” icon. In the lightbox, select an invoice.

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To issue an invoice for the stay or an extra service, do the following:

1. Go to the “Property management” > “Front desk”.

2. Click on the booking. On the page opened, click on the “Edit” button.

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3. There will open the booking detail card. Open the “Invoices and payments” tab. There are all the invoices that were generated automatically for this very booking. The actions you complete with invoices and payments in the WebPMS are completed both in the “Invoices and payments” tab and booking detail card.


If in the property management settings you haven’t ticked the “Do not show paid services in the price in a separate line in the invoice” box, then the invoice for the stay at the “Breakfast included” rate will have two lines: an included service for free and the amount due for the stay.

If the “Do not show paid services in the price in a separate line in the invoice” box is ticked, then there will be just one line in the invoice without paid services included into the rate.

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To tick the box, go to “Property management” > “Settings” > “Main settings”.

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