What you may need it for: a guest covered the payment but had to leave earlier, so he asked to transfer the rest of the money for the next booking.
To transfer the payment from the first booking to the second one, do the following:
Make a refund of the overpaid amount
Confirm the payment of the second booking
1. Click on the booking with the overpaid amount. In our case, this is the booking with the 1289.50 euros overpaid. Click on the “Edit” button to open the booking details window.
There, open the “Invoices and payments” tab. Click on the “Action” button on the right. Out of the options, select the “Refund to the guest”.
In the window opened, enter the amount to refund. In the “Date of payment” field, there will be automatically selected the current date and time.
Select a payment method for the refund. By default, the “Terminal register” method is selected. You do not have to actually give in a refund. You only complete this action in the Front desk.
When everything is set, click on the “Apply” button.
Then, click on the “Save” button at the top of the page.
2. Confirm the payment for the second booking.
Select the booking in the Front desk. In the window opened, click on the “Payment” button.
Enter the amount and write a comment. In the comment, mention that the payment is transferred from another booking. Add the booking number as well.
This way, you transferred 1289 euros from the first booking to partially cover the payment for the second booking.
