This article will help you if you enabled the “Add new reservations into any available room automatically” option in the TravelLine WebPMS settings, but bookings are still not assigned rooms.
There are a few possible reasons for that:
1. The check-in time of the coming guest falls on the time before another guest checks out from the room.
For example, the set check-in time is 2 pm.
Another guest makes a booking and selects an early check-in at 7 am. For this reason, the booking gets into the “Without room” line.
We see that on the arrival date of the new guest, there is still a guest whose last name is Smith who checks out at the set time — at 10 am. For this reason, the new booking cannot be assigned a room automatically.
A highlighted bit of the booking stands for early check-in or late check-out.
2. The check-out time of the staying guest falls on the time after the check-in of the coming guest.
For example, the booking of Mr. Smith has a late check-out.
But before the late check-out time, there is an already made booking with the set check-in time. Other rooms are also occupied.
That is why the booking of Mr. Smith cannot be assigned a room automatically.
NB.
The booking that was a reason why other bookings were not assigned rooms can be canceled or rescheduled. However, as a rule, this happens because check-in and check-out times coincide.